Return and Exchange Policy

At Ao Dai USA - Boutique, we strive to ensure our customers are satisfied with their purchases. Please review our return and exchange policy below:

1. No Returns Accepted (Except for Defective Products):
We do not accept returns for any reason other than defects in the product. If you receive a product that is damaged or faulty, please contact us within 7 days of receiving your order, and we will arrange a return.

2. Size Exchanges:
If the size of the product does not fit, we are happy to assist with a size exchange. However, customers are responsible for covering the shipping fees for both the return of the original product and the shipment of the new size.

3. Size Exchange Only (No Color Changes):
Please note that we only offer size exchanges. Color changes or other modifications are not allowed.

For any questions or to initiate a size exchange or report a defective product, please contact us at: